Skip to content
Sync Notify
ContactInstall on Shopify

Connect cPanel Email.

Use the secure outgoing server generated for your own cPanel account. The hostname and sending allowance belong to the hosting server, so copy both from cPanel or confirm them with the host.

3 MIN READALL PLANSUPDATED OCT 2026

What you need.

01

A working email account created in cPanel

02

The account-specific outgoing server shown by Connect Devices

03

The complete email address and mailbox password

04

The hourly sending limit supplied by the hosting provider or WHM administrator

Steps

  1. Find your email settingsSign in to cPanel. Open Email Accounts, find the mailbox, and choose Connect Devices.
  2. Copy the secure outgoing serverUnder Secure SSL/TLS Settings, copy the Outgoing Server value shown for the mailbox.
  3. Add the connection in Sync NotifyUse the displayed outgoing server on port 465 with SSL/TLS, the complete email address as the username, and the mailbox password.
  4. Check your limit and testAsk your host for the hourly sending limit. Run Test and send, then keep your send rate below that limit.

Settings to enter.

Sync Notify fills these in when you choose the cPanel preset. They are here so you can check them.

CPANEL PRESET
SMTP host
Account-specificCopy Outgoing Server from cPanel; often mail.yourdomain.com or the server hostname
Port
465Secure SSL/TLS setting recommended by cPanel
Username
Full email addressFor example, you@yourstore.com
Password
Mailbox passwordThe email account password, not the cPanel login password
Provider limits
Set by the host or WHM administratorcPanel supports per-domain hourly limits; the system default can be Unlimited but hosting packages commonly override it

Common errors.

ERR 01Certificate name mismatch

The guessed mail subdomain is not covered by the server's certificate. Return to Connect Devices and use the exact secure Outgoing Server hostname generated by cPanel.

ERR 02Authentication failed

The mailbox address or password is incorrect, or the cPanel login password was entered instead. Use the complete email address and reset that mailbox's password in Email Accounts before testing again.

ERR 03Hourly sending limit exceeded

The domain reached the limit configured by the hosting package or WHM administrator. Ask the host for the exact limit, wait for the next hourly window, and keep Sync Notify's send rate below it.

Official references.